At Delta Cooling Towers FZ LLC ("we," "us," or "our"), we are committed to safeguarding your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website (www.deltacoolingtowers.ae), interact with our services, or contact us regarding cooling tower solutions. We operate from our virtual office in Ras Al Khaimah, UAE, and comply with applicable data protection laws, including the UAE's Personal Data Protection Law (Federal Decree-Law No. 45/2021). By using our site or services, you consent to the practices described here. If you do not agree, please do not use our website.

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Last Updated: October 03, 2025

We collect information to provide tailored cooling tower inquiries, support, and updates. This includes:

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• Personal Information: When you submit forms (e.g., contact us for cooling tower quotes), we may collect your name, email address, phone number, company details, and location. For job applications, we gather resumes and professional history.

• Usage Data: Automatically collected via cookies and analytics tools, including IP address, browser type, pages visited, time spent on site, and referral sources. This helps us improve our site and understand user behavior related to cooling tower products.

• Communication Data: Information from emails, calls, or chats, such as your queries about FRP cooling towers or installation services.

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We do not collect sensitive personal data (e.g., health or financial information) unless explicitly required for a service and with your consent.

We use your data to enhance your experience and our operations:

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• Service Delivery: To respond to inquiries, process requests for cooling tower customizations, and coordinate with our Indian manufacturing partner, Delta Cooling Towers Pvt. Ltd., for shipments and installations.

• Communication: Sending newsletters, updates on cooling tower innovations, or promotional offers (with opt-out options).

• Improvement and Analytics: Analyzing site usage to refine content, such as optimizing pages on pultruded FRP cooling towers for better user engagement.

• Compliance and Security: Ensuring legal obligations and protecting against fraud.

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We process data based on your consent, contractual needs, or legitimate business interests, always minimizing retention to what's necessary.

We use your data to enhance your experience and our operations:

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• Service Delivery: To respond to inquiries, process requests for cooling tower customizations, and coordinate with our Indian manufacturing partner, Delta Cooling Towers Pvt. Ltd., for shipments and installations.

• Communication: Sending newsletters, updates on cooling tower innovations, or promotional offers (with opt-out options).

• Improvement and Analytics: Analyzing site usage to refine content, such as optimizing pages on pultruded FRP cooling towers for better user engagement.

• Compliance and Security: Ensuring legal obligations and protecting against fraud.

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We process data based on your consent, contractual needs, or legitimate business interests, always minimizing retention to what's necessary.

We prioritize your data's safety with industry-standard measures: encryption for transmission, secure servers, access controls, and regular audits. While no system is impenetrable, we strive to protect against unauthorized access, loss, or misuse. Report any concerns to us promptly.

Under applicable laws, you have rights regarding your data:

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• Access and Correction: Request a copy or updates to your information.

• Deletion or Objection: Ask to erase data or object to processing (e.g., marketing).

• Withdrawal of Consent: Opt out of cookies via browser settings or unsubscribe from emails.

• Portability: Receive your data in a structured format.

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To exercise these, contact us below. We respond within one month, free of charge unless requests are excessive.

Our site uses cookies for functionality, analytics, and personalization (e.g., remembering your cooling tower series preferences). Essential cookies are always enabled; others require consent via our cookie banner. You can manage preferences in your browser. For details, see our Cookie Policy.

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Third-party tools (e.g., Google) may set cookies; review their policies for more info.

As a UAE-based entity with operations in India, data may transfer internationally. We use safeguards like standard contractual clauses to ensure equivalent protection.

Our site is not for children under 16. We do not knowingly collect their data; if we do, we'll delete it upon discovery.

We may update this policy to reflect changes in practices or laws. We'll notify you via email or site notice for material updates. Continued use post-changes implies acceptance.

For questions, complaints, or rights requests, reach out to:

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Delta Cooling Towers FZ LLC Virtual Office, Ras Al Khaimah,

UAE Email: delta@deltacoolingtowers.ae

Phone: +919811156637

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We're here to assist—your trust drives our commitment to privacy excellence.